Depot Supervisor (Carlow)

 

Reporting to: Noel Rothwell, Operations Manager

Location/ Based: Carlow. This role will not involve working from home, however, see 

below re. COVID-19 considerations. This role will be based out of the Campus Oil depot in 

Graiguecullen, Carlow. Campus Oil are now part of DCC Oil Ireland – see below.

Nature of Position: Permanent 

Notes: Flexibility required to work evenings and weekends in line with the 

depot opening hours

About Us:

DCC Oil Ireland is a wholly own subsidiary of DCC plc, and is part of the Retail & Oil Division of the 

Group. DCC are an ambitious and entrepreneurial business operating in 20 countries, supplying 

products and services used by millions of people every day throughout Europe.

In recent years DCC Oil Ireland (Emo Oil) has grown our business with the acquisition of Campus Oil, 

Jones Oil, two lubricant businesses, and the establishment of the Certa pay @ pump network.

Due to recent growth and expansion, we are seeking a strong people and process leader to supervise 

operations at our Campus Oil depot in Carlow.

Main Purpose of the Role:

To manage the day-to-day depot activities to achieve greater efficiencies for the business and 

improve productivity within the team. The depot supervisor will be responsible for the management 

of the sales and administration staff, manages stock control, oversees all day-to-day depot 

operations, and will assist in the management of credit control.

Responsibilities:

People Management

• Management of a small depot team including rostering, recruitment, training and 

performance management

• Fostering the DCC Oil Ireland culture where staff feel that they are part of a team and that 

their efforts on behalf of the company are appreciated

• Identifying training needs, delivering training where appropriate 

• Working closely with the drivers to ensure smooth running of depot deliveries

• Adhering to company HR policies including payroll reporting, managing discipline and 

employee relations

Stocks

Maintain adequate stock levels at all times by:

• Managing stock replenishment 

• Monitoring drivers End Of Day activities to ensure all procedures are followed

• Ensuring depot and truck stocks are reconciled on daily basis

• Investigating any discrepancies and advising management of any issues

• Ensure that all stock records are kept up to date and accurate

Sales

• Offer extensive customer service and retain relationships with new and existing customers

• Ensure a best in class customer experience for all yard based sales

• Working with sales agents to ensure that resources are managed effectively for inbound call 

traffic and that calls are proactively handled to develop sales on both inbound and outbound 

calls

• Identifying all potential new customers and having a clear strategy to acquire them

• Ensure that pricing policy is observed

Safety & Security

Ensure depot staff work in a safe and secure environment and that we conduct our business in a safe 

manner by:

• Conduct Depot Induction for all staff including part time and temporary staff

• Ensure that all security procedures are following when an employee leaves the business 

including recovering equipment such as keys etc. and confirming recovery of same to HR

• Following all company procedures including operational, security and H&S policies and 

procedures

• Bringing to the attention of management any deficiencies in safety or security and making 

recommendations where appropriate

Process and Procedures

• Working with Head Office to ensure all processing is closed off correctly to agreed timelines

• Fully account for all cash handled in the depot

• Complete End of Day processing on card terminals

• Investigate any discrepancies promptly and notify management at head office.

The above description is a general outline of the requirements of the role. It is not intended to be 

exhaustive and may be added to in the future depending on the needs of the business. 

About You:

As part of the DCC group, we believe in trust and openness, and you do too. We hire great people 

and give them the freedom to do their best work.

Education/ Skills/ Experience/ required:

• A proven track record and experience in a supervisory or similar role, with demonstrable 

evidence of successful delivery of results

• A relevant 3rd level qualification or its equivalent in management, finance, sales or 

marketing and experience in the oil industry are desirable

• Prior experience in office administration essential

• A highly motivated self-starter, the Depot Supervisor will operate in a multi-task 

environment with deadlines and will be able to challenge themselves to exceed standards, 

striving for best in class

• Attention to detail and accuracy essential

• Knowledge of principles and processes for providing customer service. This includes 

customer needs assessment, meeting quality standards for services, and evaluation of 

customer satisfaction.

COVID-19 considerations:

DCC Oil Ireland is in full compliance with government and NPHET guidance and advice re. Covid-19 

including, but not limited to, PPE, training, awareness and wellbeing programmes.

Applications:

Application can be sent, in confidence, to [email protected]