We are becoming certa

 

 

Emo Oil, Campus Oil and Jones Oil, all owned by DCC Plc, will rebrand under a new name – Certa – on 1st September 2022. That means the collective strength of these 3 fuel brands will now sit under one single brand: Certa.

Our commitment to our customers remains our number one priority, and together we believe we’re stronger – delivering better value backed by bigger reach and distribution muscle throughout the country.

This new development won’t affect your service. You’ll still get the same friendly faces delivering your oil and have the same help, assistance and conversations that you’re used to on the phone or when you’re in our depots. It’ll now just be under a different name with new uniforms to match.

While Certa may be a new brand in the home heating space, we’re experienced at what we do. We have a shared commitment to our customers and our local communities and assure we will go above and beyond during this new chapter.

We’ll be in touch with you with any relevant updates throughout the rebranding process. For the moment you don’t have to do anything – just sit back and enjoy the rest of the summer!

If you do have any questions, please don’t hesitate to give our customer service team a call on 0818 550 550, or you can call or visit your depot directly.

We look forward to continuing to serve you as we always have.

The Certa Team.

 

 

Some Questions You May Have:

We know you probably have a few questions, so if you don’t find an answer below, please feel free to call us and we can answer any questions you may have.

Why Are You Changing Your Name?

We’re the coming together of a number of different brands – Emo, Campus, Jones, Certa, CC Lubricants and Source LS Global. By bringing these brands together we are able to better serve our customers with an improved experience and wider reach.

 

What Does The Name Mean?

Certa is the latin for certainty and this certainty and reliability is core to our customer experience.

 

Why Is A Campus, Emo Or Jones Oil Truck Delivering To Me If You’re Now Certa?

We are working on rebranding our entire truck fleet. We are doing it on a phased basis and we hope the entire fleet will be completely rebranded within the next 24 months

 

Do You Have A New Phone Number For Certa?

Yes, you can call our central Certa team on 0818 550 550 – However all of our old phone numbers will continue to operate and call through to the same team you have always dealt with.

 

Can I Still Order Heating Oil Online?

Absolutely – we will be launching our new website on September 1st at www.certaireland.ie where you can still manage all your ordering online.

 

How Will This Impact My Deliveries?

If anything you can expect an improvement in your service and delivery. This coming together of all our companies means that we have more operational capacity and can be more efficient with our routing and scheduling.